Legal

Privacy Policy &
SMS Terms & Conditions

Effective Date: January 1, 2026  ·  Fort Worth, Texas

Privacy Policy

I) Compliant privacy policy

Effective Date: January 1, 2026

Texan Tides Plumbing and Handyman Services is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy describes how we collect, use, safeguard, and disclose information obtained through our website, communications, and service operations.

1. Information We Collect

We may collect personal and operational information, including but not limited to:

  • Contact Information: Name, phone number, email address
  • Service Information: Details related to maintenance requests, work orders, or service communications
  • Communication Preferences: Including SMS opt-in and opt-out records
  • Website Usage Information: Cookies, analytics, and similar technologies used to improve website performance and user experience

2. How We Use Information

Texan Tides Plumbing and Handyman Services uses collected information for legitimate business purposes, including to:

  • Respond to inquiries and process service requests
  • Communicate scheduling updates, service notifications, and operational messages
  • Provide customer support and account-related communications
  • Improve service quality, internal operations, and website functionality
  • Comply with applicable legal, regulatory, and contractual obligations

3. SMS Communications & Consent

By providing your mobile phone number and opting in, you expressly consent to receive SMS communications from Texan Tides Plumbing and Handyman Services related to service scheduling, updates, and operational notifications. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

Mobile Opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4. Information Sharing & Disclosure

Texan Tides Plumbing and Handyman Services does not sell, rent, trade, or share personal information for marketing purposes.

  • Personal information is not shared with third parties for promotional or marketing use
  • SMS consent data is strictly confidential and never shared
  • Information may be disclosed only when required by law, regulation, court order, or to protect the rights, property, or safety of Texan Tides or others

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

6. Cookies & Tracking Technologies

Our website may use cookies or similar tracking technologies to analyze traffic and improve functionality. Users may manage or disable cookies through their browser settings; however, certain features of the website may be limited as a result.

7. Policy Updates

Texan Tides Plumbing and Handyman Services reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

8. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

Texan Tides Plumbing and Handyman Services
Email: info@texantides.com
Phone: +1 (817) 555-0100

SMS Terms & Conditions

1- SMS Consent Communication:

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Texan Tides Plumbing and Handyman Services, you may receive messages related to the following:

  • Conversational purposes

Example: "Hello, this is Texan Tides Plumbing and Handyman Services. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 30 SMS messages per week related to your project.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your Project."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Texan Tides Plumbing and Handyman Services by submitting an online form on our website and checking the SMS consent checkbox.

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Upon sending "STOP," you will no longer receive SMS messages. If you want to receive messages again, reply START.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, for more assistance, you can send an email to info@texantides.com.

8- Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting STOP.
  • For assistance, text HELP or visit texantides.com
  • Message frequency may vary.
© Texan Tides Plumbing and Handyman Services. All rights reserved.